Now I have finished following your instructions to the letter unfortunately I am no further ahead.can a usb device become operational on usb 1.0 but not usb 2.0 due to a defect? afterall nothing lasts forever.
The only difference that I can see is laptop is win7 32 bit and only has usb 1.0 ports The desktop is win7 64bit and usb2.0 ports. However my desktop will not allow roxio drivers to be installed as it says the device is not present, my laptop does allow me to install the Roxio drivers and the device functions normally. anyway to take your points out of order I do not have a registry cleaner as Like you I think they do more harm than good. Sorry to take so long to continue this.Work is a pain. When something works then stops, it is usually a Reg Cleaner that did it I would also guess you have a Registry Cleaner which you need to get rid of. Then start the install of the Creator 2012 Suite, only pick Repair when it is offered. Remove the Device and place it in another room. Then insert the Device and delete the entry in your Device Manager! What you need to do is follow the Prep Steps to the letter! And it will always be the wrong driver! So your "tests" with other PC's prove absolutely nothing Windows will always recognize the device and install a driver. Your not reading what I said or choose not to believe it
What I meant about the laptops is they recognized the type of device and would have let me install the drivers which my desktop won't
I have inserted the device into Two other laptops and both recognized it as a 2861 device but my main computer(desktop) insists on saying "Unrecognized device" I am pulling out what little hair I have LeftĪlso it does not show up in "sound,video,and game controllers" it shows up in "Universal seial bus controllers" as an unknown device. I was not aware that Creator DVD contained Drivers as well, When I upgraded to Creator 2012 the device functioned for more than a month, so I don't think it could be a driver conflict. When I purchased Creator 2010 the capture device was included but came with a seperate CD entitled "Roxio Video Capture Usb" which contained driver software. My usb device only shows up under usb devices as unknown device. do you even have the V2D Software or should we move this to the Creator 2012 Forum? What "CD" are you refering to? Did you purchase the Device seperatly and not with the Creator 2010 or 2012 Suites? Even though Windows said it was recognized (your laptop), it will not work as the drivers it installs are incorrect. Of course the Device will not work without the Roxio software. Still, how about taking a Before & After look in the Device Manager, before you plug in the Device and after: Of course Creator 2010 & 2012 are Win7 Compatible and when installing Creator 2012, all necessary drivers for the USB Device would have automatically been installed.
Not a problem, needed a lot of the info anyway
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